I hope there is a class action suit on this company, But I doubt it will happen. If you recently received a notification in the mail stating that your loan was transferred to Selene Finance LP, we look forward to fulfilling all of your mortgage needs. And because Selene is not an FHA lender, these loans are not eligible for the government's short re-fi program. Claims Administrator: Rust Consulting. Atlantic City, New Jersey 08401 WOW, there are some truly unbelievable things that are occurring over there at Selene Finance and I am truly sorry to hear all that you have been put through at your expense. Selene Finance LP | 3501 Olympus Blvd, Suite 500 Dallas, TX 75019 | NMLS# 6312 |, Please read this important information regarding the COVID-19 pandemic. 27 comments This case was filed in U.S. District Courts, Nevada District. Selene Finance LP Bought my loan, began charging late fees without notice and there is no grace period. Selene finance is a private company based in Chicago. Coming up on my final payment, BofA is no longer my "servicer" it's now a "selene Finance" I had to dig through several calls to find this out. Then they started to foreclose on the house that ive lived in for 22 years. Consumer payments were going to bankruptcy order. _f;h@OVT=Fl;Zr]ZfGsY^#-e\v7hY~%*n UKtWUE]BgY For details on how Selene Finance LP can help you with your mortgage payments after a disaster, please call us at (877) 768-3759. Good luck to all of you. At Selene, we take our information security very seriously, and we ask that you also remain attentive to prevent fraud, and to help protect our mutual interests. At worst, Selens is a fraudulent and criminal company. Phone: (877) 735-3637. I called them because there was no indication of the almost $30,000 anywhere on my statements and this was the first time I was even hearing about it. They are sneaky. Selene Finance has an overall rating of 2.8 out of 5, based on over 60 reviews left anonymously by employees. From conversations with my representatives, there may be an investigation of Selen by my state. What information do I need to know if I should be a part of the law suit against Selene finance. Save my name, email, and website in this browser for the next time I comment. When I called I was told to identify myself and ask why. They are VERY concerned. Selene Author August 29, 2022 Blog The State of Post-pandemic Loss Mitigation Facing Servicers According to a report released by the Federal Reserve Bank of Philadelphia, around 2.15 million mortgages were in forbearance or past due as of April 7, 2022. ), A rewarding and positive experience through our dedicated employees, Creative solutions to address your mortgage needs. I was offered 10K to move out, known as "cash for keys", I declined it. The Selene finance class action lawsuit is an opportunity to obtain compensation for those who have become victims of fraudulent settlement loans that were not offered at all. Cant refinance my house cause my income has gone down sufficiently and banks are not easy to get mortgage money from now.The Obama plan is a joke, these banks don't give a ### about all the money they got a couple years ago. If you do not have an aggressive strategic plan to defend your home, you will lose in the long run. This has been the worst customer On or about 10-11-18 a payment of 391.21 was unauthorized and made for a payment using a SunTrust account ending in the last for numbers of 0871. I bought home in 2008 was switched to BOA after big fall out then loan was switched over to Selene finance. Most lenders will try to charge a percentage of the monthly payments to their borrowers, which can end up being very high. Selene Finance is not reporting my mortgage payments to the credit reporting agencies. I paid Rushmore Loan Management more money than Selene is giving my credit for. On 07/13/2020 Hermann filed a Finance - Consumer Credit lawsuit against Selene Finance, LP. Once they find out the actual equity in your home they bully and try to force those that don't understand their rights out of their home. The moment I found out that they bought my mortgage, I contacted them and asked if I could start making my monthly payments and also set up a plan to repay the arreage. After reading these comments, I have to say I'm more than a little concerned. I did not say I could not make my payment, and I have never been late before or never had I not been able to pay. Thats Greene county Ohio and I guess thats how they treat Veterans of The United States Army. Headquartered in Houston, Texas, Selene Finance is a residential mortgage company that handles all aspects of mortgage loan servicing, including receiving monthly mortgage payments and pursuing foreclosure against homeowners who fall . Our credit has never been worse. I went ahead and made my Feb. 1 mortgage payment with Flagstar just in case Selena is slow getting my payment documents and information in place because this seems to be one of the complaints listed. I had about 10 refi's before and it always happens automatically. SELENE FINANCE, LP branch. We were just transferred to Selene too and I just set up our first online payment. The grace period, however, gives you until the 10th or the 15th to make a payment before you're considered late. stream Now I have a consumer protection attorney. At the law office of Ira J. Metrick, we have defended borrowers against foreclosures from many different Lenders, including Selene Finance.. About Selene Finance. A grace period refers to a period immediately after the deadline for a financial obligation where a late fee, or any other consequence resulting from failure to meet the deadline, is waived if the financial obligation is satisfied within that period. This happened six different times. I routinely look for posts to answer in hopes that it will not only bring hope and optimism to those homeowners and borrowers in distress but also some basic information to assist in fighting the banks like Bank of America, Chase, Citi and Wells Fargo that are "too big to fail" but yet don't appreciate the bailout that we provided in their time of need. After paying a trial period of $2013.49 per month from October 2021- March 2022, a modification was approved on March 4, 2022. Each time tI am told this I am transferred to a vooicemail that always has a different name on it. 40 000 original note that Ive paid off but they lost.my payoff money. SELENE FINANCE LP PREAUTHORIZED AUTOMATIC CLEARING HOUSE (ACH) DEBITS AGREEMENT (DIRECT WITHDRAWAL) Borrower Name Co-Borrower Name Property Address Phone City, State, Zip Selene Loan # The undersigned hereby authorizes Selene Finance LP ("Selene") to initiate electronic transfers from my I as well feel that something very wrong is going on. I honestly feel that they are just giving me the runaround. Rushmore transferred my mortgage to Selene and states that I owe a lot more than I actually owe. They (Selene) acquired my debt and have offered me a mod, that if I accept, the first payment must be paid in 1 week. If anyone wants to start a class action lawsuit count me in. Well, I can promise you, I have RUN THEM THROUGH THE RINGER. Houston, TX 77042-8500. Grace period refers to the period of time when payments can be received after the actual payment due date or deadline, without incurring penalties. (877) 768-3759. I have never been late. Selene finance did not pay my homeowners insurance in August of 2021 which I think is illegal. I see I missed a call from them but they didn't leave a message. They have a pretty uncaring attitude. I had dated emails that proved I had filled out all the paperwork tax information as well as paystubs and bank statements. Our call center representatives are available to assist you at, You may also take advantage of our automated phone system for 24 hour access at, Additional COVID-19 information is available. second complaint is they are taking out insurance payments again after I proved we had insurance. Also got the Flagstar letter. Selene is a limited partnership registered to do business in the State of Texas. They said my note was not escrowed which was incorrect. They enjoyed strong client relations with their brokers and agents, who were happy to work with them. For example, if you have a credit card with a 16.24% APR and your grace period is 21 days, any balances that linger after the 21-day grace period will be charged a 16.24% APR. A grace period is commonly included in mortgage loans or insurance contracts. Good luck to you. I was hit with a $75 late fee. or (800) 621-FEMA (3362) for possible government assistance. Selene Finance is a residential mortgage servicing company. I am in the process of working with my local gov't officials to start some legislation to prevent compainies like Selene from doing business in the manner they currently operate. If one person is handling my account, why am I being transferred to so many different people's voicemails? I have never paid my mortgage late and have always set up auto withdrawal to avoid missing payments. not enough originality. For more detail, On the Payment History screen, click the calendar (under the Tax and Interest Summary section) to select the date range you wish to search for in the 'From' and 'To' transaction menu. Thats insane. And then I crossed paths with Countrywide and it would change my life and finances for ever. I called them and they were adamant that they did not even though my bank verified this. It provides creative loan resolution strategies designed to preserve homeownership. Choose My Signature. In end of March, they told me to provide the insurance policy. Not happy about this! Well, I can promise you, I have RUN THEM THROUGH THE RINGER. I let them know I had filled out all the paperwork for forbearance already or loan modification. So they foreclosed, but my house didnt sale on the court house steps, and they didnt give me a chance to redeem had I been able to. The amount of time varies depending on the lender and other factors, but in most circumstances, a lender usually permits a borrower 15 days from the due date. Different year, same story. <> they are the epitome of . Owned and operated by some of the best known names in the industry, Selene Finance brings the power of its deep experience to customize loan servicing options for each homeowner. Have not been able to get a list of creditors they claim were paid. I signed the loan modification as a borrower and a mortgage borrower. See something wrong? I guess I should Hate Bank of America for selling my mortgage to them, SELENE very very unprofessional. Well I'm reading all these comments posted in the last few days and I have to say I'm in the same boat. She said wiring takes 24-48hours. Also, this repayment plan was never done in writing. So why did they take out another house payment on April 15th directly from our account? Hi all, I've also contacted my states Governor, both Senator's and my districts congressman. Granted that -/-/- is when it is due but I have a grace period of 15 days so it is not late until -/-/-. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. They fought me every step of the way. I paid my December 1st house payment on November 20th through the payoff of loan - reimbursement of exce. xZmona?h}'@rqQAhGMD9n}gfIKqI?%zun."y*Ks{g-X/v^fD`mn9isLI :@ wq+[wR/xb24##51:j,QW!!pmH.bS';&ixE 0/|_f O"R@,Ev!m\R0~.Ry+=>K.B?GfwHt$w',H(D_K"~JZXJ.a6CO|@2&..WGXFcuiDwx w`fzcC[[f_gp,M^Ogq[.P^$;GjW+y;b]%]VfD7*Di:cCt1\h;4V:cquAIKMnr.qQ too much gas. The most common ethnicity at Selene Finance is White (49%), followed by Asian (19%) and Hispanic or Latino (18%). Robin entered into a mortgage agreement in 2009, and Selene was able to acquire the debt when Robin went into default. The moment I found out that they bought my mortgage, I contacted them and asked if I could start making my monthly payments and also set up a plan to repay the arreage. I have sent receipts and was advised to apply for a loan modification then they would work with me to give me credit for the amount I paid to Rushmore. I asked for validation of these fees on June 28 and they have failed to respond. Selene Finance LP was the only one cc'd to ever complain about missing documents or signatures. Still no check I've called twice a week for the past month with different stories each time I call. I was with Bank of America around the 2012 and I didnt even know it.They claim they sent me a letter but I never received one. They are supposedly finding us a lender to do a permanent re-fi. 3rd request I have made to selene to send modification forms, and all I receive is letters asking me if I need help I called about a payment I sent and the customer service rep told me that their office was so small that they would know if they received a payment for a large amount. - Was first told it was mailed to us and that we cashed the check. The company provides those looking for homes loans. Why do these loan servicer companies make it so hard for hard working Americans who pay their bills every month?! Fitch does not publicly rate Selene Holdings, LLP's credit and financial strength. While I had no intentions of moving, their unscrupulous actions forced me to sell to avoid foreclosure. According to the recent statement I received from them on January 31 2022 Im due for 6 payments which are absolutely wrong according to the loan modification offer, I have sent numerous emails with photos of the documentation to them on top of phone calls inquiring about my account getting updated the response is always we are in receipt of the documentation and we have to honor that offer , I havent received any returned communication from them at all. Every time I call Selenes customer service line to make a payment they have no idea the correct amount to pay. In talking with our lawyer, we believe the Trustee Deed is invalid. Revenue. 1 0 obj This is the kind of crap that pisses me off. I encourage EACH of you to do the same. Please help!!! They took it over and within a month threaten to foreclose on the unit. Headquartered in Houston, Texas, Selene Finance is a residential mortgage company with strong experience in all aspects of mortgage loan servicing. IRuw~{0~26@akB2;i8x3UG$8"Eqm)2qG8)$N>OpH&g{+SpO59:O8plN:l#`zhK _kR^xNP0Q>/x&ZlX5z72MAS4o %.5(lK&O0P),e$.CL($T\\q;}^PE8X"-EJH`!wnm#f&Mt@Dg:x We are going to find out soon. Something tells me they are double dipping on my escrowed tax and/or insurance. Yes I am a victim as well .I have been going through hell for a year with them . I kept asking if theres any other way to make payment. Now my house is going to auction on June 16th. I was told that my ex husband needed to resign the new modification and he refused . I made my 1st mortgage payment to them Jan. 4th. I am 60 years old!! It was verbal. All I can say is I would like to join class action suit. When I tried to work with them to correct the issues I was put on hold, transferred, and hung up on with no resolution. Since they are a debt collector, they must abide by the FDCPA. I got my letter a month ago and I have not heard anything from Selene. He ended up having to sell his brokerage to another company that would not allow him to operate as a broker anymore. Please contact me. Bank of America sold our mortgage to Selene in September of 2014. 5729, PO Box 2561, Faribault, MN 55021-9561. Copyright 2021 LegalAbout.com. It certainly does not sound like this is a company I want to deal with. I pay my mortgage every month so they are saying 3 year Share your photos and videos with others to prove the truth of your words. The longer you can block the collection / foreclosure efforts, the more likely they are to roll out a modification deal. endobj 3 0 obj The average employee at Selene Finance makes $59,354 per . By this point I had had enough of Selene and we went to my bank to refinance. Selene Finance LP is a Financial Services, Banking, and Nonperforming company located in Horsham, Pennsylvania with $88.00 Million in revenue and 557 employees. Once I finally got someone, she just raved about how great their company is even though the system wouldn't be updated until Monday with my account info. Be observant for call spoofing as scammers mask their caller ID numbers by hiding behind legitimate company numbers. When the company was able to get these borrowers into a loan modification program, they did not offer them a good deal. That means there are a considerable number of borrowers Selene Author July 27, 2022 Forged me to modification but I didnt sign. In addition to their legal backgrounds, they also have extensive experience in commercial real estate, including properties that they purchased and properties that they financed. All the representatives I talked told me they wont foreclose. Confirm the senders identity before replying to email requests and before opening email attachments or clicking on links (text messages as well), even if they appear to come from a legitimate source. Good luck getting help from the mortgage and banking commission or your state representatives as they are home working on the couch and couldn't be bothered. I called next morning and asked a way to make payment. Selene does not charge a fee to complete a loss mitigation request, however this is a common representation in scams. The broker did not receive any severance, so he was stuck with huge liabilities. BBB. But I was told they wont take payment anymore and they wont stop the foreclosure process unless I pay reinstatement. Here is a link to the CFPB's new mortgage servicing rules http://www.consumerfinance.gov/newsroom/consumer-financial-protection-bureau-rules-establish-strong-protections-for-homeowners-facing-foreclosure/ They will contact selene finance and selene finance has 15 days to respond. Bertrand eric estrade. Look for Selenes complaints join us. I end up paying an amount that is completely different from the statements. My credit is damaged to ever and I am near retirement. It looks to me like most of the mortgages that Selena handles are for people who are late and having trouble paying their mortgage. Thats where they should have contacted my attorney and the Trustee. Per the divorce agreement he decided to retain the home and wait to sell it due to the market at the time. Your email address will not be published. The letters they sent were from Ajia Laird, Loss Mitigation Department. Basically you can pay into your forebearance program for 4 months only to be turned down for a refi. Selene finances had a great deal of success financing real estate and other properties. Review updated: Feb 02, 2022. I will be doing the same, as my mother died, left me her house through a Trust and now that theyve bought the loan Ive been paying for through Community Loan Servicing for the past 2+ years as the Trustee/Beneficiary, they say I dont have authorization to discuss the account. take care and be ware. I feel that they deceived us and this is NOT how you do business. I am trying desperately to help my mother not lose our house to Selen Finance. New York, January 27, 2021 -- Moody's Investors Service ("Moody's") has affirmed the servicer quality (SQ) assessments for Selene Finance LP (Selene) at SQ3+ as a servicer of subprime and special servicer of residential mortgage loans. I hope the worst for Selene. Loan. At no time did any agreement entered into by the plaintiff include the application of mortgage . please add me to class act sui I am now sending a check by registered mail to them for my third payment. You have to get everything in writing. Insurance Grace Period: A period of time after the premium due date in which a policyholder is able to make a premium payment without the insurance policy coverage lapsing. 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