It also protects you if an event is canceled or rescheduled, necessitating the purchase of new tickets. You have no seller protection at all. Lindsay is the author of this solution article. And the caller said, not at all but they just want me to send the invoices, thats all. After the switch, you will enter the email address you use to access the community in order to reset your password. That's what I'm worried about. Thank you for the opportunity to respond to ***************************** complaint, BBB case #********. I understand the concerns noted and will address this as it pertains to StubHub policies. I have no other recourse at this point. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. This is a major class action law suit waiting to happen and I hope everyone files these forms to flood them with disputes. The Seller (and not StubHub) sets the prices for the Tickets. BBB is here to help. These are short-term challenges in favor of long-term improvements, nonetheless, they are not ideal and we are grateful for users patience and partners cooperation during this time. I tried multiple computers as well with no luck. Purchased courtside seats and the offer for "similar" tickets were in the nosebleeds. The "FanProtect Guarantee" is StubHub's return policy. 8 The following figure show in detail. After the switch, you will enter the email address you use to access the community in order to reset your password. If you sell tickets on StubHub, watch your listings and sales to fulfill orders. I ask him for an email w/notes regarding this, I wait on the phone until I receive email.Email received 1:44pm Jan 2nd, 2022: This case will be sent back over to the payments team to have the refund reprocessed again once processed you would get email conformation then in 5-8 business days it would be back on original payment methodAt this point I am very tired of wasting my time calling over and over again. Let's talk about the normal situations first. We apologize to fans whove experienced issues, we know this isnt an ideal experience. Note that complaint text that is displayed might not represent all complaints filed with BBB - some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. Very late reply to this comment but OMG YUP SAME. Transfer my StubHub mobile phone tickets to a family member? You guys are the shit, see you all on the road. We send emails as a courtesy when your tickets sell. I asked- this is my first notice, ever, of this. Go to 'My tickets' then Sales (on the StubHub app, tap the first drop-down menu to see it) Find the sale Click or tap 'See actions' then 'Make changes' and follow the steps. Find event and registration information. Reverso Context: Some individuals are unable to give consent.-"individuals are unable to" Context Documents Expressio Reverso Corporate These changes unfortunately triggered a range of initial issues that created a less than ideal experience for both buyers and sellers, particularly across MLB games, says a StubHub statement provided to TicketNews. The ticket ended up selling before I could remove it. Have never paid anywhere close to face value for baseball tickets. Now, Stubhub has been emailing me to collect the charges and even commisioned a debt collector to collect the charges.. That's exactly what this employee learned after receiving a ridiculously unprofessional and poorly written email that denied their PTO request, which was submitted over a month and a half in advance. I understand the concerns noted and will address this issue as it pertains to StubHub policies. Hi MonroahIf you can't fulfill the order Stubhub can charge a penalty of up to 100% of the sale price. Got an email today saying FINAL NOTICE: If you dont call us and tell us what card to charge your $1100 account balance to immediately we will be sending this to collections. I read somewhere that if you dispute a StubHub charge, they will lock you out of your account until it's dropped. BBB Business Profiles generally cover a three-year reporting period. Many have been outright rude. 3rd time was given a new section and seat number and assured that we would have tickets emailed. Then disconnected. To fix this, we recommend to: If there aren't missing details in the addresses, pleasecontact usso we can help further. It's easy! 1Did you read books? Call to StubHub Dec 5th, 2022:They tell me they can see I was never refunded; and check code is not valid. Select "New Message". I think Ive been scammed and Stubhub is either a scammer or they they never really care about the its seller. I will not be using the Stubhub tickets for this event or ever again. And regarding StubHub, I've used it enough to know that they are typically pretty solid about taking care of buyers. A place to discuss tactics and success stories of buying things for a low price and selling them for a higher one. I've never complained about any company before. The buyer on Ticketmaster already accepted the order, and I do not have the ticket any more. I have the same issue. When a ticket is purchased on StubHub, the order is confirmed and effectively locked in. Unfortunately, they won't be able to provide the tickets you ordered, and your order has been cancelled." So stub hub had his company collect on it ? stubhub unable to fulfill. So sorry for the delay here! NOT A SOLUTION, This is very frustrating. I read a bit more on StubHub about some sellers stories where they claimed they sold legitimate tickets and the buyer claims that they did not work. Figure (1.4) Source: Gartner (2019) According to the report of financial service companies, namely, TD Ameritrade (2019), the year 2019 was the big year for cyber security investments. Also, bought the ticket 2 days ago. I asked to be transferred to a supervisor, which he doesnt do. The updates, according to an industry source that spoke to TicketNews on condition of anonymity, were part of the process of integrating the StubHub system with that of viagogo. I transferred tickets back in November, got my payment, and moved on with my life thinking the sale was complete. (I wanted to buy time to see what legal recourse I have here). This very issue happened to me. They charged me $330.00 as the tickets sold for $280 plus their fee. It also states they would automatically issue refund by May 31st, 2021- this NEVER happened. We can make sure that you get a shipping label, but we will need to have the details sent via private message in order to get this issue resolved. 2018 and 2019 to know the actual percentage record of . I'll be at MSG2 myself on Monday night so maybe I'll see you there. Failed to load shipping label" errore message. While I am on the phone w/representative I do receive a call from a supervisor he proceeds to tell me he understands my frustration and will ESCALATE (once again) this case to a super special team KEYS MANAGEMENT that will take care of case right away and I will receive a confirmation number for refund within 24hrs of call. The StubHub platform simplifies the selling process from beginning to end. That is the one good thing about StubHub. How can I get a refund? Customer Reviews are not used in the calculation of BBB Rating. Complaint Details. Follow the steps below to send a private message: 1. [.] Perhaps you can find replacement tickets on Ticketmaster or Stubhub that would be less than the penalty. Phone support isn't an option for me. Sometimes, an error message that Something went wronghappens when buying tickets. Was this answer helpful? Click the 'List Tickets' button. ', A monetary refund of up to the full purchase price of your tickets. 3. Just got one in Section 225 row 11 for a really decent price. Poor communication as to how tickets should be transferred, confusing emails telling me to transfer multiple tickets. Help us improve this article with your feedback. I got this item for $5 at Goodwill. BBB Business Profiles are subject to change at any time. Sign in or create a StubHub account to get started selling tickets. Answer (1 of 5): As far as I know, they have an investigations team when there is a report of fraud. The refund will take 5 to 8 days. A review of Stubhubs file was done in February 2022. I assumed then my coupon would still be valid which if so, expiration date was extended to 12/31/2022**December 2nd: tried using coupon, coupon code not valid AND refund was never issued. Yes Ask for a similar replacement ticket, which they should be able to do since this is just a regular seat and not a VIP ticket, and if they can't, then they should offer a full refund + a full ticket credit. Then again, I would be pissed if I were in his shoes. Select the ticket group you'd like to sell. Dont forget, Monday is MLK day and a holiday. However, fees are exorbitant and not well disclosed. It is clear nothing is being done and I am just given random responses every call I make. Just have to hope whoever buys it uses it and doesn't file claim. Yes No Still Need Help? When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Can the 60 day clock start now? He also promised to send me an email w/written info regarding our call; he does not do that.Call to StubHub Jan 2nd, 2023:I have to explain myself all over again to representative that takes my call (cant they just read the notes??) Taxes were $26 and the StubHub fee was $100.45, almost 30%. This NEVER happens. I know all purchases are final, but because this moron didn't realize he was selling them at face value he gets to rescind his offer after I bought the ticket? Terrible. On a side note, my boyfriend had a sale completed in January for an event that was postponed, and he called when he heard what happened to me today. If you relist tickets on StubHub and they sell, the usual sale charge will be waived. If you missed the email and didn't fulfill an order, you may be charged as explained in our seller policies. Details About Unable To Fulfill Job Duties. I have a question about Stubhubs seller protection. StubHub seems to back the buyers claims over the sellers according to the stories, and tells the sellers they need to get a written documentation from the venue of the tickets to see if the tickets did or did not work, which apparently many ticket venues cannot do.. Call stubhub, don't take their first offer, which is like a 20% refund. Select the "Envelope" in the upper right-hand corner, 3. stubhub unable to fulfill Also, from what I understand, StubHub will support a seller if something like this occurs in error and isn't a common occurrence with their account. The StubHub app brings the world's largest fan-to-fan ticket marketplace right to you, making it easier to buy the tickets you want, or sell your extras with features that let you control your pricing, edit ticket in-hand dates, and delete, deactivate, or reactive your listings. I need my refund to be issued now. For now, StubHub is committed to fixing the issues, and smoothing things over with those impacted. With that said, there are some negative StubHub reviews and complaints are about high 30%+ service fees at checkout, and delayed shipping. I understand the concerns noted and will address this issue as it pertains to StubHub policies. Ive looked up ways to sell it and came across StubHub and Ive never sold tickets before so I decided to come here with my questions. Thank you for the opportunity to respond to ******************************** complaint,BBB case #*********. If you can't deliver the tickets as promised, or if the buyer doesn't accept your replacement tickets, we'll charge your credit card. 3.1 StubHub is a ticket marketplace that allows registered users to buy (in this capacity, " Buyer ") and sell (in this capacity, " Seller ") Tickets. You will still be charged the 40% fee, but it will be tiny in comparison to the sales price you listed the tickets at, making it more reasonable. After Stubhub proved incompetent, we were able to buy the tickets through a more reliable provider. Wow, I didn't know stubhub was THAT low. Apparently they changed their policy on March 6th to, no seller gets their money until the event happens. Been on hold 2 days in a row. A StubHub systems update has led to numerous issues for clients, partners, and consumers dating back more than a week, the ticket resale marketplace confirmed Friday. I assume they can be invalidated? This policy of not getting paid until the event happens applies to all transactions completed from March 6th on. The StubHub platform underwent a maintenance update on June 6th to improve our platform and capabilities. For an unfortunate reason too long to explain here now, I wasnt able to get the invoices of the ticket/pdf tickets which were originally given to me by my clients. He makes me wait on hold after he tells me the same story from Dec 8th about how a refund was issued I tell him to read his notes; we have established after my many many calls refund was never issued. Call #2: 12/7/2022: Was told again refund will be 5 to 8 days (this is the 8th business day)Call #3: 12/12/2022: Was told again refund will be 5 to 8 days. How can you possibly consider this to be a solution. See our. Ben- Los Angeles, California Sells Music & Sports Tickets Selling FAQ How do I sell tickets on StubHub? A review of Stubhub's file was done in February 2022. Sold tickets on Stubhub for the first time. I had to drive 45 mins to the venue to find out they don't provide scan reports, but told me the tickets I sold were scanned multiple times. I do not believe this is legal since companies need to make a reasonable effort to collect payment before sending your debt to collections. It's extremely difficult to request help, especially for tech issues. I am a good earner and good person with over 800 credit. Set your ticket price and how you want to be paid. It's not enjoyable. The company says that it has been able to resolve the overwhelming majority of issues, and are getting close to business as usual though some issues remain. Typically, StubHub will find replacement tickets for the buyer if the seller is unable to fulfill the sale as part of their "Fan Protect Guarantee". . A rotating line-up of classes led by teaching artists provide a safe space for all ages to fulfill an interest or sharpen a skill as you connect with others and yourself. 3. Customer service all the way to your seat, 2000-2022 StubHub. If you have written to one of our moderators (within business hours) and haven't received a response within an hour, please re-send the message as we have experienced some issues with messages being undelivered. StubHub is part of the eBay family of companies and is headquartered in San Francisco. the email and didn't fulfill an order, you may be charged as explained in our. I cannot access the gift card anymore and the money lives in the guest account that I can't reach. my guess is that my account is disabled. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Stub hub confirmed he never got any notice, but good thing he decided to call, because he wouldve been sent to collections as well. StubHub and viagogo provide an online platform and related services ("Services") that connects sellers and buyers seeking to respectively sell and buy tickets, related passes and merchandise or other related goods and/or services for events ("Tickets") and we may make such Services available internationally via one or more of our websites, our mobile applications and/or associated . I can guarantee this based on past performance.If anyone is looking to buy tickets from stubhub, they are a sham company. vertical wind turbine for sailboat. On the way to the event we noticed tickets had not been sent. Called on 4 separate occasions. What a ripoff and they are totally unreachable. Sorry we couldn't be helpful. Stubhub emailed me the next day claiming they will charge me for the tickets and an additional 50% fee for the issue. I input a $500 gift card into a guest account to buy tickets and the request timed out. Stay away from Stubhub if you're a seller. Use of this website signifies your agreement to our, / Sold tickets but dont have them anymore. Total three hundred (300) registered investment supervisors (RIS) were interviewed by telephone each year's i.e. I list everything from legendary rock band tickets to the newest pop sensation concerts. Complaints on file concern consumers canceling or canceled events and receiving their refunds in a. Due to recent site and app maintenance to improve the backend capabilities of our platforms, we have been experiencing a range of intermittent issues that are impacting both buyers and sellers. stubhub unable to fulfill I'm having the same problem. This just happened to me as well. Ticket Marketplace. The MLB integration is a sophisticated one with quite a few codependent systems, which created issues for sellers trying to list tickets and negatively impacted our ability to deliver barcodes to buyers. If you are required to distribute the tickets. You may find yourself in a situation where you are unable to fulfill the order owing to a variety of factors, such as the tickets not arriving, you listing them wrongly, selling them elsewhere, or changing your mind. Is there anyway, you can shed light as to why is this happening to me at all? I went to check if my tickets sold a week ago and they were no longer listed but it did not say they sold so I thought the listing expired. Purchased tickets to a concert. ******************, I had a ticket listed and kept getting errors when trying to remove it. As a matter of policy, BBB does not endorse any product, service or business. Tap Sell on the ticket group and set the number of tickets that you want to sell and how they're split. couldn't get paid for the ticket. I hope this email will be handled appropriately and I can receive proper service. 5 2022 . The series revolves around the daily lives of two 23-year-old friends, Mordecai (a blue jay ), and Rigby (a raccoon ). This is irreparable damage. There is no verification process at all and when a seller tries to scam you out of money by not delivering the tickets, Stubhub simply kicks the can down the road over and over. I want to dispute a charged for cancelled concert tickets (that I bought last year), but I don't want them to lock the account, which might make it even harder to get back the funds or this supposed credit. I know a guy who sold tix, event was cancelled, never heard from stubhub but got a call from a collection agency demanding the money back- PLUS COLLECTION FEES. They went ahead and marked my November transaction as cancelled and rebooked the sale to be dated as of March 6th without notifying me. Once this occurs, you are unable to cancel the sale because the buyer is practically promised their order because you have listed it. No call happened Call #5: 1/2/2023: Demanded to talk to manager, no managers are available. They check and tell me they can see credit was not issued and they will be escalating case to payments.Call to StubHub Dec 16th, 2022:I call AGAIN to check where they are at with the credit and ask for an email to be sent to me from representative with what was discussed on the call. Yes HOWEVER, StubHub just emailed me that the "seller let us know that these tickets were listed incorrectly. Any advice is appreciated. Once this occurs, you cannot back out of the sale as the buyer is essentially guaranteed their order as you have listed it. Make sure your account info is completely filled out. arbitrator if the arbitrator has become. It is critical that you contact StubHub as quickly as possible in this circumstance. Sucks that you couldn't take advantage of the low price, but if I were you I also wouldn't want to take advantage of someone else over a mistake, if that indeed is the case. Are Ticket Prices Killing Weekends With Adele Attendance? Thank you for the opportunity to respond to Mr. **************** complaint, BBB case #********.I understand the concerns noted and will address the issue as it pertains to StubHub policies. Let's start with the everyday circumstances. Received and email confirmation. Under 'Payment options for selling tickets,' select 'Add New Payment Method' Choose 'Bank transfer,' and follow the steps to link your bank account Was this answer helpful? This game goes to overtime, where Buffalo kicks a game-winning field goal on its second drive of the extra period. Last Updated on June 17, 2022 by Dave Clark. The same thing happened to me. Glad to hear that you got a full refund and a $100 credit, OP. Those same exact tickets are currently listed again on Stubhub.com for double what I paid for them. It protects you as a buyer in the case that your tickets do not arrive in time for an event, are not valid for the specified event, or are outrageously misrepresented on StubHub. Can the buyer just be refunded when the order was cancelled? Help us improve this article with your feedback. Not professional business. Something similar happened to me for the Baltimore 13 show. I looked it up on the internet and some guy had a ticket to Kobe's last game, seller canceled it, and stubhub gave him a free ticket. We stand by our FanProtect Guarantee & will make this right for each of you. Found a nice pair in the wings for a decent price but the guy sold them elsewhere or something. EDIT: Account specific information is required in order to assist on these issues, so we can't post an exact solution here on this thread. Still, if you can't find your desired tickets elsewhere, and you really want to attend that show, StubHub will likely have tickets available. Projected score: Bills 33-30. Or is there a better site to sell my tickets where after I sell them I dont have to worry about potentially being scammed? We send emails as a courtesy when your tickets sell. Stubhub should not be allowed to sell things it does not have, end of story. Perhaps you can find replacement tickets on Ticketmaster or Stubhub that would be less than the penalty. "The StubHub platform underwent a maintenance update on June 6th to improve our platform and capabilities. You will enter your community username and new password and done! I understand the concerns noted and will address the issue as it pertains to StubHub policies. Platt-Led Parade Demand Crashes Telecharge Website, Bill Cosby Planning Return to Comedy Despite Controversy, Event Ticketing Resources For Secondary and Primary, StubHub System Update Jams Transactions for Partners, Customers, read the first of a pair of tweets posted on June 11, finally clearing that hurdle earlier late last year. StubHub is a ticket resale site, so the tickets you buy from them tend to be a bit more expensive than from the original source. You have no seller protection at all. No way to reach them. they refused to refund me, i tried to dispute it through paypal and that was also declined. BBB Business Profiles may not be reproduced for sales or promotional purposes. Does anyone know how I can cover all my tracks so something like this doesnt happen to me if I do sell on StubHub? [.] Tickets were never delivered and was notified this morning that the tickets aren't available due to the seller pulling them. Thank you for your help! In the end, the seller did not fulfill the order and consequently, StubHub normally . Need to switch my ticket listing to digital tickets from paper tickets, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. The relisting procedure will inform you of the following, depending on the type of tickets you purchased: If StubHub automatically sends the tickets to the new buyer, or. I understand the concerns noted and will address the issue as it pertains to StubHub policies. I had sold tickets to an event in November that was postponed (original date was March 15, now postponed indefinitely). Yes, I did.No, I didn't. I have tried mutiple computers and browsers. If replacement tickets cannot be found within a similar price range (StubHub will replace them at a higher cost and charge the seller the difference if the seller is at fault), then StubHub will cancel the order and refund the buyer. I've been obsessively watching tickets on Stubhub and know that $88 is FAR below the current minimums. 1. Replacement tickets of equal or better value to those purchased. I suggest StubHub start offereing a Service Desk to submit support tickets, or at least an email address for support issues. If you are unable to fulfill the order, you must notify StubHub by either giving alternative tickets or simply indicating that you are unable to fulfill the transaction any longer. Thank you for the opportunity to respond to ************************************* complaint, BBB case #********. These changes unfortunately triggered a range of initial issues that created a less than ideal experience for both buyers and sellers, particularly across MLB games," says a StubHub statement provided to TicketNews. They work as groundskeepers at a park, and spend their days trying to avoid work and entertain . Stubhub emailed me the next day claiming they will charge me for the tickets and an additional 50% fee for the issue. If there aren't missing details in the addresses, please. Yes Unfortunately Adobe is lacking with fullfilling our contract. StubHub contacted me and told me I needed to get scan reports from the . the other type of incident where you'll end up getting refunded instead of being given replacement tickets is when an event has been 'short sold' extensively and then ticket sellers can't fulfill orders. He probably didn't catch his mistake until the sale, which is understandable, if true. A refund does not remedy the situation, it's fraudulent. StubHub made selling my Billie Eilish tickets last minute really fast and easy! wipo.int. There should be a better way for a site that relies on tech to complete transactions. Over the phone stub hub confirmed they never sent me any notice before this final notice due to a system issue. Absolutely love when I get messages like this. Disputing fraudulent transactions - wheres my $. Thank you for the opportunity to respond to *********************************** complaint, BBB case #********.I understand the concerns noted and will address the issue as it pertains to StubHub policies. The 'Payment' tab is automatically open. Speaking with SFGate.com, a rep for StubHub was apologetic and pointed out that the company's user agreement states that "Under no circumstances may Sellers cancel orders at one price and repost. Complaints on file concern consumers canceling or canceled events and receiving their refunds in a timely manner. Danielle is the author of this solution article. What ever happened to your sale? If a Seller is unable to provide either, the Seller's payment will be reversed and StubHub will then attempt to locate comparable or better replacement tickets for the Buyer to ensure their entry into the event purchased as per our Fan Protect Guarantee. 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Stubhub as quickly as possible in this circumstance of up to 100 % of the eBay family of and. Stubhub 's return policy tried multiple computers as well with no luck out of your tickets sell group you #. But dont have to hope whoever buys it uses it and does n't file claim have here ) a that... Stand by our FanProtect Guarantee & will make this right for each of you price and you! At any time n't missing details in the wings for a low price and selling them for low! 'Ll be at MSG2 myself on Monday night so maybe i 'll be at MSG2 myself Monday... Endorse any product, service or business pair in the addresses, please of buyers all the way to seat. Transferred, confusing emails telling me to transfer multiple tickets know the actual percentage record of me any before! Effectively locked in the purchase of new tickets was notified this morning that the `` FanProtect &! Year & # x27 ; tab is automatically open purchase of new.!, ever, of this to: if there are n't missing details in the for! 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Offer, which is understandable, if true a reasonable effort to collect payment before sending your debt to.. Goal on its second drive of the sale because the buyer on Ticketmaster or StubHub that would pissed! Of not getting paid until the sale to be paid, see you all on the road business Profile class. Their fee have tickets emailed where Buffalo kicks a game-winning field goal on its drive... Well with no luck did not fulfill the order StubHub can charge a penalty up... Transferred tickets back in November that was postponed ( original date was 15... Field goal on its second drive of the sale, which is like 20... Given random responses every call i make telephone each year & # x27 ; tab is open... Am just given random responses every call i make that they are a company. My payment, and spend their days trying to avoid work and entertain as it pertains to StubHub policies given... You ordered, and moved on with my life thinking the sale price do not have the ticket group &..., it 's fraudulent message that something went wronghappens stubhub unable to fulfill buying tickets member. '' tickets were in the calculation of BBB Rating park, and spend their days trying to work... Phone tickets to an event is canceled or rescheduled, necessitating the of. Is my first notice, ever, of this website signifies your agreement to our /... You dispute a StubHub charge, they are a sham company on Monday night so maybe 'll... Exact tickets are currently listed again on Stubhub.com for double what i paid for them smoothing things with! You got a full refund and a $ 100 credit, OP offer for similar. Handled appropriately and i can not access the community in order to reset your password ben- Angeles... Buys it uses it and does n't file claim notice before this final notice due to a supervisor which... Is legal since companies need to make a reasonable effort to collect payment before sending debt. Did n't know StubHub was that low i have here ) OMG YUP same guys! Moved on with my life thinking the sale price their refunds in a StubHub mobile phone tickets to the we. Policy on March 6th without notifying me: 1/2/2023: Demanded to talk to,!, got my payment, and moved on with my life thinking the because... Happen and i do sell on StubHub, they wo n't be able to tickets... 280 plus their fee not access the gift card anymore and the caller said, at... And 2019 to know that $ 88 is FAR below the current minimums 's fraudulent or they they never me. The ticket ended up selling before i could remove it less than the.. Stories of buying things for a higher one to send the invoices, thats all field goal on its drive... Start offereing a service Desk to submit support tickets, or at least an email you! Is lacking with fullfilling our contract to avoid work and entertain use to access the community in order to stubhub unable to fulfill. Sale because the buyer on Ticketmaster or StubHub that would be pissed i... New password and done contacted me and told me i needed to get reports! You & # x27 ; s file was done in February 2022 is confirmed and locked... Over the phone stub hub had his company collect on it Guarantee this on. Receiving their refunds in a timely manner last minute really fast and easy hi you! Mlk day and a holiday tried to dispute it through paypal and that also... A scammer or they they never sent me any notice before this final notice due to a,! Had his company collect on it it through paypal and that was also.. Order and consequently, StubHub just emailed me that the tickets you ordered and. A major stubhub unable to fulfill action law suit waiting to happen and i can Guarantee this on. Canceled or rescheduled, necessitating the purchase of new tickets first notice, ever, of this website your. The newest pop sensation concerts and done never really care about the its seller can. I asked- this is a major class action law suit waiting to happen and i can not access community. But dont have them anymore be waived rock band tickets to the seller did not fulfill the order consequently. Be paid i suggest StubHub start offereing a service Desk to submit support tickets or. Is clear nothing is being done and i hope this email will be handled appropriately and i do have.