The breast surgical divisional management team had developed an action plan from the National Cancer Patient Experience Survey which included an enhanced role for the breast cancer nurse to explain to patients the potential care and treatment options available. Overall the meetings with the managers and staff were positive and everyone we spoke with was open honest and frank about the actions the trust had taken to improve the safety and suitability of the premises. WF13 4HS, In Huddersfield Royal Infirmary Dignity and Nutrition Report published 24 May 2011 for Huddersfield Royal Infirmary - PDF - (opens in new window), Published We included the following locations as part of the inspection: Community services including adult community services, community services for children, young people and families and community end of life care. However staff did not always recognise issues for example the issues regarding the recording of controlled drugs or out of range fridge temperatures as incidents that needed to be reported. The estates and facilities team throughout the trust were focussed on improving the quality of patient care and experience and considered this when undertaking work to improve the environment. A proactive, positive and energised discharge coordination team together with an integrated MDT working to provide care to the patient in the most appropriate environment. there are some services which we cant rate, while some might be under appeal from the provider. Calderdale and Huddersfield NHS Foundation Trust. Our rating of the hospital improved since the last inspection. huddersfield royal infirmary ward 11. Each report covers findings for one service across multiple locations. The trust must continue to ensure at all times there are sufficient numbers of suitably skilled, qualified and experienced staff in line with best practice and national guidance taking into account patients dependency levels. All five domains were rated as good for these services. Acre Street, Lindley, Huddersfield, West Yorkshire, HD3 3EA Staff we spoke with were aware of the complaints policy and told us most complaints and concerns were resolved locally. We rated surgical services as good because: The service had good systems and processes in place to protect patients and maintain safety. This site uses cookies and collects anonymised data. The small ward had a bedridden incontenent lady with her own private 24 hr carers. Patients require drainage on a regular basis, which becomes more frequent as the disease progresses. the service is performing well and meeting our expectations. Welcome to Ward 3 and Ward 4 at Calderdale & Huddersfield!. We found some areas on inspection that required deep cleaning. The development and growth of the ambulatory care service to support the hospital sites and meet local need. The trust must review the provision of a second emergency obstetric theatre to ensure patients receive appropriate care. 20 June 2018. During the visit we looked at a range of written evidence and undertook a physical inspection of two recently upgraded wards. Patient advice and liaison services (PALS) Huddersfield Royal Infirmary Contact us Address Acre Street Huddersfield West Yorkshire HD3 3EA Get directions (opens in Google Maps) Phone 0800 0130018 Online Email Find another service About PALS Huddersfield Royal Infirmary Facilities Overview Departments and services Facilities Ratings and reviews Leave a review Facilities for patients and visitors Accommodation Access to TV Mobile phones permitted Public telephone Food and amenities on-site Cafe Shop Parking Car Parking Disabled parking Accessibility Disabled parking Disabled WC +44 1484 342000. cht.nhs.uk. Patients had individual care plans and felt safe. We need your help to raise funds for vital equipment; scanning machines, trollies, weighing equipment, monitoring devices and furniture. Ward 6 Indifferent staff and lack of care. 'Staff ask you every day if you're okay and you can tell them if there's anything wrong'. They also told us that were given a choice of food of drink and staff asked them if they needed support. We rated the hospital as good overall. Staff delivering end of life care understood their responsibilities with regard to reporting incidents and ensured information and lessons learnt were shared proactively with other colleagues within the hospital. Posted via nhs.uk 4 years ago. They included the Trusts Director of Planning Performance Estates & Facilities, Consultant Chartered Engineer, Acting Head of Estates Operations and Compliance, Heads of Estates, Estates Operation Managers and Estates Managers, Estates Operatives, Estates and Facilities Matron and senior nursing staff. Care of patients nutrition and hydration were being met as part of the surgical care pathway. Patients, visitors and staff were kept safe as systems were in place to monitor risk. Since our last visit we found that improvements had been made in relation to the safety and suitability of premises. Because these cookies are strictly necessary to deliver the website, refusing them will have impact how our site functions. Mandatory training was well attended and meeting overall training targets was in progress with action plans in place to meet year end targets. The Trust operates acute services from two main hospitals - Calderdale Royal Hospital and Huddersfield Royal Infirmary In total; the trust had approximately 824 beds and 5,831 staff. there are some services which we cant rate, while some might be under appeal from the provider. Staff had access to specialist advice and support 24 hours a day from a consultant on-call team for end of life care. For services we haven't rated we use ticks and crosses to show whether we've asked them to take further action or taken enforcement action against them. We need 2 cookies to store this setting. Across the trust 200 Matrons and Sisters had received training and were vulnerable adults leaders to ensure the vulnerable adult care principles and process were embedded into practice. by NHS website The team supported patients during the day with either group or one-to-one activities which promoted sleep at night. the service is performing well and meeting our expectations. They also told us that they will sometimes stay with the person using the service because they are not always sure they can leave or are sometimes not happy to leave the person on their own, particularly if the person has been given medication in the ambulance on the way to the hospital. I would have had a better experience eating my food in the toilet! The small ward had a bedridden incontenent lady with her own private 24 hr carers. If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service. Dewsbury, This improved from the rating of requires improvement following our previous inspection. Ward 2 ICU. The service had identified guidelines and protocols to assess and monitor patient risk and react to changes in risk level. The effective domain was inspected but not rated. The trust performance for responding to complaints within the relevant timescale was 48% against a target of 100%. We rated it as good because: Download full inspection report for Huddersfield Royal Infirmary - PDF - (opens in new window), Published The trust promoted a positive incident reporting culture. the service is performing well and meeting our expectations. We found during the inspection that there were a number of patients on the clinical decision units (CDU) in the accident and emergency departments who had an extended length of stay on the units whilst waiting for a general inpatient bed. We visited the wards and clinical areas. We rated urgent an emergency care as good overall. The trust had worked closely with local higher education facilities and offered an enrichment programme to A level students to experience working in a hospital environment but particularly with patients living with dementia or experiencing delirium. The trust must ensure that interpreting services are used appropriately and written information is available in other languages across all its community services. Any other browser may experience partial or no support. Across all the services we inspected, we found staff treated patients with kindness, compassion, and respect. This had not been resolved at the time of our inspection and staff identified this as a risk to the safety of patients. Records were stored electronically for X-ray images and OPD had a mixture of electronic and paper records. Officially opened on Monday, it is the single biggest ever specialist ward upgrade in the hospital's history. We rated effective, caring, responsive and well led as good. Check to enable permanent hiding of message bar and refuse all cookies if you do not opt in. Work was continuing to meet national guidelines of consultant presence for 16 hours per day. The trust must ensure all staff have completed mandatory training, role specific training and had an annual appraisal. 21 February 2013. The service did not meet national guidelines for consultant presence for 16 hours per day. Consultant staff told us that they would attend and oversee the childs care and treatment when needed. 1 February 2012. We rated effective, responsive and well-led at this hospital as good. 'Staff are now keeping me informed after my family spoke to the matron'. We reviewed the care and treatment records of 18 people using the services; spoke with around 45 people using the service, 16 relatives and 45 members of staff. This is a significant investment and an opportunity to enhance services for our populations in Calderdale and Huddersfield and West Yorkshire for generations to come. 15 August 2016. Outpatient clinics were often overbooked and we found issues with capacity and demand in all OP clinics. Staff cared for their patients. Patients were positive about the care received and would recommend the service as a place to receive care. The trust must review the provision of a second emergency obstetric theatre to ensure patients receive appropriate care. The family of one person using the services did raise concerns about the personal care of their relative. The trust must continue work to reduce the numbers of third and fourth degree tears following an assisted birth and the incidence of PPH greater than 1500mls following delivery. Originally opened in 1831 as Huddersfield's first hospital, the crumbling Huddersfield Infirmary has been left abandoned for eight years now. Two family members told us that "Once they had complained the communications between the staff and the family improved". The trust had consistently achieved the national standard for percentage of patients discharged, admitted or transferred within four hours of arrival to A&E in eight of the last 12 months. It did not contain business objectives for the team and lacked robust definition of what the vision and outcomes would be for the team in the future. 20 June 2018. For the past 6 years, the gastroenterology nursing team at Huddersfield Royal Infirmary has beentrying to develop a day care service to help patients suffering from decompensated liver disease and who require ascitic drainage due to end-stage liver failure. As part of this inspection, we visited the urgent and emergency care, critical care, maternity and children and young peoples services. 15 August 2016. A service will be held at Huddersfield Crematorium on Tuesday 29th March at 10.45am. the service isn't performing as well as it should and we have told the service how it must improve. The Director of Planning Performance Estates & Facilities showed us evidence to demonstrate that a suitable management structure that adequately addressed roles and responsibilities of Estates & Facilities requirements were in place. the service is performing well and meeting our expectations. (as a relative), The Huddersfield Royal Infirmary is a hospital situated in the English town of Huddersfield, part of Calderdale and Huddersfield NHS Foundation Trust. We don't rate every type of service. Who has Care Opinion told about this story? Feedback from patients through the NHS Friends and Family Test consistently showed patients would recommend the hospital to friends and family. Our ratings for these services had improved since the last inspection. Donate a gift for the charity dinner auction. Ground floor, Women's and Newborn Unit, Bradford Royal Infirmary Monday - Friday: 0730 - 1630 Weekends: closed. Community & mental health inspection reports for Huddersfield Royal Infirmary can be found at Calderdale and Huddersfield NHS Foundation Trust. the service is performing exceptionally well. The trust must continue to review arrangements for capacity and demand in critical care. The accident and emergency departments provision for paediatric patients was limited with only one paediatric qualified staff member on duty during our inspection across both sites and limited facilities available for children and young people. Managers led the division well with an open and honest culture. We rated it as good because: We rated end of life care services as good overall because: Patients were provided with an end of life care service that was safe and caring. Feedback from patients confirmed that staff treated them well and with kindness. The trust must ensure that patients on clinical decision unit meet the specifications for patients to be nursed on the unit and standard operating procedures are followed. Any other browser may experience partial or no support. Our rating stayed the same since the last inspection. The trust had infection prevention and control policies, which were accessible, and used by staff. There were good completion rates for maternity specific training across the trust, and all maternity staff at Huddersfield Royal Infirmary had received an appraisal. This included care of patients living with dementia. Kirklees College vacated the site in 2013 as it moved to new purpose built premises at Chapel Hill. RECAP: The story so far. and Social Care has awarded capital funding to invest in local health services at both Calderdale Royal Hospital and Huddersfield Royal Infirmary. Any other browser may experience partial or no support. there are some services which we cant rate, while some might be under appeal from the provider. There was no suitable room to accommodate patients presenting with mental ill-health. The trust confirmed that 22 staff had completed the APLS course. We don't rate every type of service. This improved from the rating of requires improvement following our previous inspection. We rated critical care, maternity and services for children and young people as good overall. These are some of the comments that people told us: 'Staff come round regularly to check if you are okay and they always have time for you. Staff understood the process for reporting and investigating incidents and there were good reporting and feedback processes at Huddersfield Royal Infirmary. PALS also helps the NHS to improve services by listening to what matters to patients and their loved ones and making changes, when appropriate. The number of patients cared for in theatre recovery when a critical care bed was unavailable had also reduced. The trust had vulnerable adults leaders to ensure the vulnerable adult care principles and process was embedded into practice. Seven APNP worked on both hospital sites. It is situated in the suburb of Lindley and provides general services, emergency services and some specialist services. We use cookies to let us know when you visit our websites, how you interact with us, to enrich your user experience, and to customize your relationship with our website. This was because we rated safe as requirement in the urgent and emergency care service during this inspection. We rated safe at this hospital as requires improvement. Across all the services we inspected, we found staff treated patients with kindness, compassion, and respect. This morning MP Barry Sheerman revealed that Huddersfield Royal Infirmary looks set to lose its A & E department. We recommend using one of the following browsers: Chrome, Firefox, Edge, Safari. How did Catherine Cawood's daughter Becky die in Happy Valley? Comments about people's experiences included, 'Staff are marvellous and very helpful'. Have you experienced something like daphne anne did, here or elsewhere? If you refuse cookies we will remove all set cookies in our domain. 1 October 2013. The end of Life Strategy / Vision was in draft form. 24 May 2011, In There was an intensive care nurse on ward 8 who saw what was happening, he was transferred to intensive care about midnight. Huddersfield Royal Infirmary 'Staff they treat me with dignity and respect and if I press the bell they come even though they're very busy'. We carried out an inspection of the trust between 8-11 March 2016 as part of our comprehensive inspection programme. Get directions. The managers knew about the quality issues, priorities and challenges in the department. 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