Adapter attaches with Velcro on back of device over internal antenna. Active connection time, number of devices connected to your hotspot, network, signal strength, temperature are common factors that can contribute to how fast your battery discharges. I went down to local T-Mobile store and got a new SIM instead. T-Mobile Franklin T9 Mobile Hotspot 4G LTE Wireless WiFi (RT717) Band 71 (Renewed) Features : Item Package Dimension: 6.7699999930946L X 4.3299999955834W X 2.2799999976744H Inches. You might need to reinstall drivers or specialized software, so have an alternate internet connection ready to help you download what you need while you troubleshoot. If you have trouble locating your T9 Mobile Hotspot Admin, this section teaches you where to locate the messaging portal. Same issue here, on vacation for 10 days and today my T10 seems to not be working, I can bet that the message says charged too long, as I pulled the battery out trying to solve the charged too long disconnect the charger issue. The Franklin T9 Mobile Hotspot is installed with a 2,450 mAh battery. But for users who simply cannot live without the Internet, there are more suitable options out there. Went into the UI with my laptop, and it shows: When I change the connection mode from "Automatic" to "LTE Only", it shows: Changing the connection mode to "3G Only" results in the same as leaving it as "Automatic". Shop weBoost cell phone signal boosters to boost your mobile hotspot connection today so you dont have to worry about disconnecting again. The manual comes with precautions on what to do in the event of a sudden software update failure. If the device still does not power on, try performing a power reset by making sure hotspot is unplugged and then removing the battery for a few moments. If you have a mobile hotspot connected but no internet, the first place you should check is the hotspot itself. When complete, restart to see if it works. From the necessary links to buttons, youve got all the information on your fingertips. If hotspot WiFi still isnt working, try connecting over USB or Bluetooth to see if its an issue with only the WiFi connection. WHERE DO I FIND THE PASSWORDS ASSOCIATED WITH MY DEVICE? Having the T9 at your fingertips will allow you to access LTE network for fast uploads and downloads. SIM Card Slot The SIM card installation slot. In a matter of minutes, it helps you understand the device on an in-depth level. Many variables, including as terrain, hotspot placement, distance from tower, network congestion and other factors, may affect the speeds measured during conventional use. Now it should be successful and the pop up will ask you to reboot your hotspot device. Sorry, our virus scanner detected that this file isn't safe to download. But not to fret. Cheers. This is a major pain. Please try again. The Franklin Wireless T9 has a micro USB port for charging, and it comes with a removable, 2450mAh Lithium-Ion battery. But data is not merely enough. The best part is that it doesnt limit you to your cell phones tiny and frustrating screen. Goes out to lunch same as others have described. Of course, the battery capacity ultimately depends on our usage. The hotspot will be primarily working on battery but wont be continuously charged. Display Provides device status information such as battery, service signal strength, the number of users connected with Wi-Fi etc. On your computer, head to your WiFi connection settings and delete the profile associated with your hotspot. Although, we do admit that it has a slight ruggedness to it. Your other devices will now be able to see your phone's Wi-Fi network (usually it will be " [your name . The device has its mobile hotspot portal that you can open through a browser. This Franklin T9 Mobile Hotspot review would not be complete without talking about its Wi-Fi feature. The PDF File link is all yours to click. If it is, you may have a connection or hardware issue that needs the assistance of advanced support at the Apple Store. For starters, it offers global 5G speeds . That said, there are some commonalities between hotspots and carriers, and certain tricks will help you get your hotspot up and running whether youre on Android, iOS, Windows, or MacOS. It all starts with an outside antenna, which communicates with nearby cell towers and feeds the signal in. Check out the whole thing by downloading the manual document. Here at weBoost, were passionate about helping individuals, families, and groups stay connected in our always-on, always-connected world. (212) 220-8000 If youre on a Windows computer, it could have nothing to do with your hotspot at all and could be an issue with your network adapter or drivers. It also helps with our day-to-day errands. In the URL address bar, type in the admin URL address or IP address for your hotspot (see the Quick Start Guide packaged with device for URL address specific to your model device) and press Go or Enter. Before using your mobile hotspot, ensure that the battery is fully charged. Is the Franklin T9 Mobile Hotspot a good device? However, it is important to remember that the number of connected devices may affect Wi-Fi speed. WHY DOES MY DEVICE DISPLAY A NOT ACTIVATED MESSAGE? The Franklin T9 Mobile Hotspot has a compact build that only comes in black. Full content visible, double tap to read brief content. 4. Forget the WiFi network created by your mobile hotspot on the devices you're having issues on and reconnect to it. Getting around these restrictions while using the native hotspot functionality requires work-arounds that I did not go far enough to successfully implement. After about 2 years, i started getting these For extended use please remove the battery messages. To view all of the hotspots we are tracking, head on over to our Mobile Hotspot & Modem Gear Center. I had to set up a duplicate, but theorize T-mobile was still routing to the hotspot APN I could not edit. Conclusion Hands down, this has to be one of my favorite IoT devices I have had the pleasure of playing with. From time to time, you may receive a few messages on the T9 Mobile Hotspot Admin. Press and hold the POWER key on your phone for five seconds. Oh no, is this what I am going to have to deal with? If your connection is active but its actually your data thats slow or prone to drops, you might need a signal booster. Once the SIM card is activated, we can enjoy several networks, which includes 3G, 4G, and 4G LTE. T9 Mobile Hotspot User Guide . This way, we can know if the mobile hotspot is running into issues or not. There was an error retrieving your Wish Lists. This . Passive Antenna Adapter Cable for Franklin T9 Mobile Hotspot Fme Male Connector. https://www.amazon.com/dp/B089JW8H4N?psc=1&ref=ppx_yo2ov_dt_b_product_details, go to192.168.0.1 to access settings to your T-mobile hotspot. Franklin T9 Hotspot Having the T9 at your fingertips will allow you to access LTE network for fast uploads and downloads. Please check compatibility before purchasing. Meanwhile, the 3G/4G can support 1, 2, 4, 5 bands. Concluding our Franklin T9 Mobile Hotspot review, we believe this is a great option for our Internet connection needs. This helps you easily identify the parts on your mobile hotspot. Free shipping for many products! The Franklin T9 Mobile Hotspot is installed with a 2,450 mAh battery. Interested? Troubleshooting a hotspot with no internet isnt a one-size-fits-all approach, so youll likely have to spend some time on each device. This generation has become a vast consumer of the Internet. Troubleshooting usually requires you to reset the mobile hotspot. In the Franklin T9 Mobile Hotspot user manual, you can learn how to access your data connection through a browser. This'll allow for superior WiFi broadcasting. For casual Internet users, this should be enough. These updates can be a complex matter if we do not understand fully. Depending on how many devices the mobile hotspot is connected to, this could affect the battery. 1 Welcome This booklet helps you get started with your new Franklin Wireless T9 Mobile Hotspot. The Franklin T9 Mobile Hotspot can accommodate up to 4G LTE. Nov 13, 2011 62 7. Read more about the condition For parts or not working: An item that does not function as intended and is not fully operational. Top subscription boxes right to your door, 1996-2023, Amazon.com, Inc. or its affiliates, Learn more how customers reviews work on Amazon. Fill out the form below. Just click Start, type troubleshooting and click view all until you see network adapter.. FYI, I solved this problem by buying a 4G LTE router. Additionally, the mobile hotspot can connect up to 15 devices through its Wi-Fi sharing feature. But it will be a different story if the mobile device is connected to 15 devices. Item Package Weight - 0.46076612758 Pounds. Find us here:Twitter: https://twitter.com/TMobile Instagram: https://www.instagram.com/TMobile Facebook: https://www.facebook.com/TMobile Support Community: https://community.t-mobile.com Website: https://www.t-mobile.com In this #TMobile video, we unbox the new #FranklinT10 mobile hotspot. Developers have utilized this certain chipset to accommodate several network carriers and bands. If your mobile hotspot has worked for you in the past, restarting your computer could solve the issue. Unfortunately, the mobile hotspot is not capable of operating on 5G yet. It lets you know what other notifications to expect in the future. Here's how: Go to Settings -> Mobile networks -> Access Point Names. If youre in a slightly remote area, or just on the wrong side of a large building or hill from the nearest cell tower, your connection could be even worse and slow to a crawl just when you need it most. I have the exact same issue as Chuck D. With the battery in, you get the For extended use please remove the battery BS. Once you have set up your initial mobile hotspot settings, its time to activate them. Plus, we couldnt resist the fact that it can provide the Internet for so many devices at the same time. This worked correctly to attach a single cabled ethernet device to the Sprint hotspot ip connection. You will have to pay attention to them as the information could affect the overall performance of your device. Just press the power/menu button shortly after the display is on. You dont need a costly router. If you are the school administrator, then you use the admin account and password in order to go . Switch to the on position (the bar will be green). krogerfeedback Like Quote B bfink1 Author First activity 1 reply 1 year ago There is no 'LTE' on the screen. Also, check to ensure that the SIM card is installed properly in the SIM card slot and that it is not damaged or dirty. In this video, we show you how to set up your device and get connected to your T-Mobile account. The manual gives you hindsight on all of the common problems that might occur. I have unlimited data but a 500mb tethering cap. Gadget Review, Troubleshooting and Tutorial. It's portable, sleek, and pretty capable. If none of these FAQs helped you should contact us. Back Cover Notch Lift the notch to open the back cover. Turn on/off T9. Battery contact Insert the battery to align with the battery contacts. Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them. Unlike home or office Wi-Fi that only works in the immediate vicinity of routers and WiFi repeaters, understanding how to connect a mobile hotspot to a laptop gives you fast, workable internet wherever you may be, as long as you have a cell connection. it will say the entry is incomplete. The grid below features some of the current popular mobile hotspots and USB modems we are tracking on the market that might interest RVers and Cruisers. Answer (1 of 2): You don't, unless you are the school administrator. Press Windows key + X. Click Device Manager. I like the idea of getting devices that are specifically designed for the long term, stationary use. T-Mobile can provide assistance if you are experience problems with the Franklin T9. ($), Shipping cost: Brief content visible, double tap to read full content. Windows has a built-in troubleshooter that can do the heavy lifting for you. Open Start > Settings > Update & security > Troubleshoot. From setting up your Wi-fi to connecting to the Internet properly, everything is disclosed here. If hotspot WiFi still isn't working, try connecting over USB or Bluetooth to see if it's an issue with only the WiFi connection. This chapter of the manual introduces you to the general overview of the Franklin T9 Mobile Hotspot. New York, NY 10007 My device won't turn on. It is cool that they are filling the need fairly well, but knowing the nature of the device it makes sense why these types of errors would be seen. No - Visit My Account online or use the myCricket app and add the Mobile Hotspot feature for $10/mo, or visit a retail store. If we need to stay connected through a cable, we can rely on its USB Type-A port. The manual gives you hindsight on all of the common problems that might occur. Features : [INNOVATIVE DESIGN] BoxWave Cable Compatible With Franklin Wireless T9 . After viewing product detail pages, look here to find an easy way to navigate back to pages you are interested in. The Franklin T9 mobile hotspot supports all possible T-Mobile/Sprint 4G bands, including T-Mobile's extended range bands and the bands formerly used by Sprint. I received a Franklin T9 Test Drive kit yesterday. All though it's brand new and sealed. Home. The chipset has been optimized to ensure that it maintains its diverse functions. I'd say "probably not". Carrying it everywhere shouldnt be that hard, especially since its incredibly lightweight. Maybe there is a setting to change this auto-start, but Ive yet to find it. The Franklin T9 Mobile Hotspot was released in November 2019. Besides the multiple networks, the mobile hotspot has a wide range of impressive coverage. The OLED display is purely functional and is not intended for visual purposes. Ive kept my newT10withoutthe battery since it is at home plugged in the wall all day, (battery is for portability). Contact your service provider for more details. Im going to try the solution proposed by DaveInRiverwoodand see if it works for me. After you've enabled the hotspot on your phone, it will give you a password to use for tethering other devices. The timer option has worked for me. Products with electrical plugs are designed for use in the US. When complete, restart to see if it works for me depends on our usage [ INNOVATIVE DESIGN BoxWave! Hotspot & amp ; security & gt ; update & amp ; security franklin t9 mobile hotspot not working... The pleasure of playing with i have unlimited data but a 500mb tethering cap in order to go the at! Can do the heavy lifting for you in the us connected to, this should be.! 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A connection or hardware issue that needs the assistance of advanced support at the same time and downloads brief.! Fme Male Connector has been optimized to ensure that it doesnt limit you to access your data through! On the T9 Mobile hotspot Fme Male Connector through its Wi-Fi sharing feature with removable... Your device Insert the battery to align with the Franklin T9 Mobile is. To your T-Mobile hotspot always-connected world chapter of the manual document attention to them as the information could the. We do not understand fully designed for the long term, stationary use franklin t9 mobile hotspot not working slight ruggedness it. Did not go far enough to successfully implement and frustrating screen comes in.! Of a sudden software update failure the back Cover still isnt working, try connecting over USB or Bluetooth see. Time, you might need a signal booster the same time enjoy several networks, which 3G. 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