What have you tried so far? If the washing machine was purchased recently, it must be delivered under warranty to a service center. Hooray!!! Further on spin, it presses. Well arrange for an engineer near you to call in and fix your appliance, at a time thats suitable for you. Ensure the household sewerage is free and not obstructing the drain hose. It is connected to a waste water discharge system. Connect the soap dispenser assembly back to the control panel and apply the two screws beside the detergent drawer housing to secure. If it reads zero or way beyond the range, the pump . Step 3. How to install a washing machine in the bathroom yourself. This drainage problem is often caused by a clogged hose or pipe but there are other causes too. Clean the pump and the filter. The water supply hose is kinked or trapped. All the LEDs will turn on. Check water heating element. How to clean a clogged drain in a washing machine? Use our document search to find manuals and product information sheets. The troubleshooting tips are well highlighted and are reliable in solving the error codes accordingly. Otherwise, it is not recommended to do the work - you can further exacerbate the problem. Owners of washing equipment with a vertical type of load of laundry most often encounter the following two problems. Maytag Front Loading Neptune Washer Error Codes. Check the wire connection between the Tacho and main PCB. And this blog is where he shares his interesting findings with other consumers. These error codes can help you identify the problem and determine the necessary steps for troubleshooting and fixing the issue. This can cause the motor to spin up at a very high speed and then slows down before stopping finally. Many thanks in advance Error codes for Miele WA-GW Washing machines - Professional, Error codes for Miele WA-TL Washing machines - Toploader, Error codes for Candy Grando Washing Machine Series . Step 2. 12.13 - The integrity of the connections between the data transfer modules is violated. Quick and easy laundry tips for you to use in your own home. Fault codes or error codes for appliances including washing machines, washer dryers, cookers, dishwashers and fridges. Having issues with your appliance? In this case, you can identify the problem using the signals of the indicator light. To begin, disconnect the drain hose from the utilities and drain the water from the drum into the bathroom or any other container. Here are the things that could cause this issue, Heres what youll need to do in order to clean the water inlet filters in your Candy washing machine. The sensor responsible for the temperature failed. Check if laundry or foreign bodies are blocking the motor/drum rotation. In most cases, the root cause lies precisely in damage to the wiring, and not the pressure switch. Malfunction of tachogenerator. An E07 error code on your Candy washing machine indicates that there is an issue with the door lock. Customer: Candy grand vita, about five years old JA: How long has this been going on? We accept all major credit and debit cards. If the washing machine stops working correctly, you should make a diagnosis. Step 4. vp. For speedier support in the future, register your products and find everything you need in one place with MyElectrolux. Check the resistance of the NTC sensor as it should be about 19.5 k at 25C temperature and 7.181 k 19.5 k at 50C temperature. Master Steam Cooking with the 9000 SteamPro Range. If you detect any cracks in the drain hose, replace it. Check the entire control board for faults. Using a flat-blade screwdriver, carefully lever out the heater assembly from the housing (take care not to damage any components when doing this). It should read 100-300 Ohms. You've reset it. Tachogenerator malfunction. Clean the filter in the inlet hose. Pull the detergent drawer out of its housing and set it aside. Candy Washing Machine Diagnostic Routine. Hiya, OK, so it stopped full of water. He particularly enjoys playing around with these products by setting up and fixing errors and faults in them. the appointment has been delayed because Miele doesn't have the sparepart on stock. Hi Thomas, Would really appreciate you reporting back what your engineer finds the problem to be, the engineers resolution, and whether it was classed as a warranty issue? All they do is give you an idea of where to start looking for the fault. We will figure out what to do in such a situation, how to eliminate the causes of a malfunction of the machine. 17 - The tachogenerator gives out incorrect work data. Check the drainage hose for possible kink or twist. 2. These washing machines and the Cuore board is used on washing machines produced in the Candy factory in Brugherio.. Unplug your washing machine from its power source and turn off the water supply before attempting any repairs. Only a specialist with the necessary skills and experience can carry out the work as quickly and efficiently as possible. To clean the pump, you must unscrew the cap on it and examine the impeller. Install the new water inlet valve assembly in your washing machine and turn it clockwise to secure it to the cabinet. 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Simply select the relevant problem from the list shown, and click on the solution. Before you start trying to troubleshoot any problem, make sure to clear the errors in the memory, sometimes erasing the fault codes manually is likely to be a big part of the repair process or the solution itself. 3 - It was not possible to drain the water after the end of washing and spinning. It is important to note that you should always refer to the user manual for your specific model of CANDY washing machine for specific troubleshooting instructions. Before starting work, you need to prepare the technique by following these steps. In general, we clear of garbage and gently wipe. Step 1: Disconnect the drain hose from the drain. It occurs when the washing machine fails to drain water within the time allowed. Place the nut driver on the heater nut and strike it to release the clamp holding the heater assembly (the heater should move inwards). The flashes will then pause for approximately five seconds then the sequence of flashes will repeat. If theres any problem during the process, it triggers the E03 error code. Our Zanussi washing machine washer/dryer stopped working mid cycle and displayed the error code E20. To do this, perform the following algorithm of actions: Having taken out the Zanussi pump from the washing machine, unhook the pipe from the tank. Step 5. The washing machine drain phase was not completed in the expected time. Browse through the following possible . P.S: E20 may also be displayed due to problems with water drainage failure; as a foreign body may be present in the drain pump impeller, clogged filter, plumbing partially obstructed, bent drain tube. Question - Can you you explain what code E20 mean please, Candy Rapid - P3. They did everything as YOU described, and found a button and a penny. CONTINUE. As you have seen, you can identify the cause of the error E20 on the screen of the Zanussi machine using your own resources. A special coding is used to indicate malfunctions. By following the troubleshooting steps outlined in this article, or those specific to your model as outlined in the user manual, you should be able to successfully diagnose and fix any problems with your CANDY washing machine. In addition, if you regularly take care of a home assistant, use only automatic powder, soften washing water and wash things in a laundry bag, this will help prevent clogging of the drainage system. The Candy washer E01 error code indicates a problem with the door lock. Your email address will not be published. Step 2. Always turn off the gas at the source before repairing any gas appliance. The Main Wash water inlet valve checking. When the wash or rinse cycle ends, the machine tries to drain out used water. If the unit stops at one of the stages, you need to carry out an additional check, in which you will have to disassemble the washing machine. Important! rb rs. Frozen water supply during winter season. ORDER ONLINE NOW Russell Conder is an expert in installing, repairing, and servicing gadgets and electrical appliances. After checking the sewer and making sure that there is no blockage, proceed to check the drain pump and filter. Customer: I can't open the door. checking the performance of the pressure switch. Check the wiring harness between the door lock and control board. (Locked in position closure). Switch off the machine and unplug it. Reconnect the washing machine or turn it back on. E08 (or E17). In some models of washing machines, such an error is indicated by the code E21 or C2. The user needs to count the number of flashes. This means that the drain is blocked somewhere and the . Always wear safety glasses when using tools. It spins counterclockwise for 16 seconds. You can also rinse the inside with hot water. Before concluding on that you need to replace the motor, unplug your washer for 10 minutes and then plug it back in. The washing machine cant close the door. Damaged APS Analog Pressure Switch harness. Check the main wash heater NTC sensor, that must be taken into consideration. Next, check the part using a multimeter. The next step is water intake, which also takes place through the compartment for gel or powder. For the Electrolux EWS 1064 EWD, this is the circle at the top. Heres how to do this. When the number of signals has been counted, it is necessary to identify the error and familiarize yourself with the cause of its occurrence. if the washing machine is not draining correctly after the Rinse cycle, it indicates that the siphon/outlet is clogged. Do note, while we always aim to give you accurate product info at the point of publication, unfortunately price and terms of products and deals can always be changed by the provider afterwards, so double check first. Before taking any steps, please, take precautions! Check wire connection between the NTC sensor and the main PCB. This error notifies the user that a malfunction has occurred in the drain system. From inside the washing machine, detach the soap dispenser housing from the control panel. The "Cuore" Control Modules feature a potentiometer used for the program selector directly welded onto the printed circuit board. You have to open the flap then remove the screw cap (both the cream/white & black parts should come out together). The safety thermostat TOC and the main PCB. Connect the other end of the hoses to the soap dispenser drawer and secure the connections by sliding the retaining clamps in place. 8 - Incorrect functioning of the tachogenerator. And so every time. That is, the machine either does not drain water at all and does not squeeze out the laundry, or the water drains, but the program freezes, because the signal about an empty tank is not sent to the electronic module. Download to get full access to our product range, watch how-to videos and get notified of our latest offers on your phone or tablet. Problems when draining the waste fluid. Problems with a washing machine control module. Find everything you need at appliancentre.com or visit us in our Finchley store. Please also note that many of the codes highlight that wiring faults can cause the error being reported, this can include faulty or dirty connections as well as physical wiring damage or loose connection blocks etc. 6. If the fault persists, please arrange an engineer visit. After about 5 seconds, release the FIRST Option Button with LED to the left. Check the power cord voltage and frequency. This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. This may be due to clogging or equipment failure. Error codes in washing machines are there to warn users of any malfunctioning. View Step 2. 7 - Problem with the engine. Usually, each error indicates a problem with a specific part, which needs to be checked for operability, and then the element should be repaired or replaced. If your Candy washing machine displays the E09 error code, it means its having a problem with the motor Triac(a part responsible for running the machine motor in the electronic card) on the circuit board. In the old series of the Candy washing machine, where there is no display, a series of three blinks in a row indicates a breakdown. Use a nut-driver to undo the six nuts holding the rear panel of your washing machine. Some models of Candy brand washing machines are released without a display. Leaving your damp clothes in the machine will cause your laundry . In addition to this designation on the screen, the Zanussi washing machine will emit a specific signal, which will be repeated twice. Please note, if the water flowed out easily, then either the sewer is clogged and you have to clean the siphon, or there is a blockage in the pump. Check the user interface, replace it if necessary. It is an easy problem to solve and takes 5 minutes, with no cost.Our machine is a Zanussi, but many of the error codes are similar across many makes; Hotpoint, AEG, Hoover, Beko, Indesit, Bosch etc. Step 9. In some cases, the display shows words or certain characters. If you can see either E09 or an LED continually flashing eight times between pauses then repeating your washing machine has detected a problem with a specific part. Copyright 2023 ApplianceMode | Powered by ApplianceMode |, Error 8 or E08: Motor tachometer error. We'll assume you're ok with this, but you can opt-out if you wish. To take care of your washing machine, try Care+Protect descaling products that will help you remove all the washing residues from your appliance. It's now fed for 20 seconds, the Water Heating Element (~8 A on the Digital Ammeter), Timed water load is carried out through the Detergent's Compartment for Main Wash, It's fed the Motor for the tumbling of the Drum in Anticlockwise sense at 55 rpm and for the time of ~ 16 seconds, The timed water load continues, as previous. Connect each electrical connector to its corresponding terminal on the new heater assembly. Disconnect the water inlet hoses from the inlet ports at the back of your washing machine (make sure to have a rag nearby in case water spills). Candy washing machine fault codes: E1 - Problem with the door lock - either with the lock itself or with the wiring and connection to the PCB. 7000 DualSense tailored temperature for top care. When the check has come to an end, the machine will notify the user of the completion with the help of light indicators. To do this, turn the program selection knob to the "Off" position. Choose how you wash - designed for PODS. When checking the pump, I found a match that blocked the impeller. 1 - The door of the washing machine does not lock properly. Do the following: Remove the lower panel and get to the pump. For example, the following. E07. Wrong water level detected during loading. Thanks you! within 7 seconds from LINE TEST appearing, push the START/PAUSE button. Inspect the drain hose for any bends or curls and straighten them. Try a wash with the drain hose in a bowl or sink. 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