In this case, you will have to pay cancellation charges as set out below (see section 1.11 below). Even non-alcoholic beverages can be taken and placed into custody until the end of the cruise or simply taken away. Please ask for this document and keep this document safe with your travel documents when you travel. 1.7 How do I obtain the lowest price per person? If a problem cannot be resolved to your satisfaction and you wish to follow this up you must write to us on your return to Celebrity Cruises Customer Relations Department, Tel: 01932 834127 Email: customerrelationsuk@celebritycruises.com. Guests affected by reduced mobility, disability or a medical condition should advise us of how this may affect them and where appropriate, such guests should consider travelling with someone who can provide necessary assistance. If you fail to supply full and accurate details within the time-limits we specify, we shall be entitled to refuse your booking or treat such failure to provide such information within the time limits specified as a cancellation of your holiday. Even in the above cases, only if the amount of the increase in our costs exceeds 2% of the total cost of your holiday (excluding any amendment charges), will we levy a surcharge. Dining times may vary slightly on port days due to shore excursion departures. Age 16 and over*. Celebrity Edge Returns to Australia in 2024-25. flight cancellation and rebooking fees, administrative fees or other charges or costs deriving from such transfer, both you and the other party shall be jointly liable to pay those fees, charges or costs. If you are over 21 years of age, you are allowed to bring with you One (1) 750ml bottle of unopened wine or champagne per person. These details will include, where applicable, the names and addresses of party members, credit/debit card or other payment details and special requirements; such as those relating to any disability or medical condition, which may affect the chosen holiday arrangements, dietary restrictions and religious beliefs which you may disclose too us. If you are travelling with forbidden luggage items on Celebrity Cruises, they will be seized and will not go on the ship. Any flight sector not utilised will invalidate the ticket and the rest of the itinerary will automatically be cancelled. For the safety of our guests and crew, there are certain items that are not allowed on board. Celebrity will take care of the rest. We also ask that you notify us of any medical or physical condition which will or may require medical treatment or attention during your holiday or which may or will affect your holiday in any way (including your use of any services or facilities) in order that we can prepare accordingly and make all reasonable efforts to accommodate you in a safe manner. 5.10 What about circumstances which are outside of your control? You must accordingly check your e-documents very carefully immediately upon receipt for confirmation of correct flight times. You can ship your extra luggage with Eurosender and travel stress-free. Yes. Prohibited items are at the discretion of the Chief Security Officer and the Staff Captain and include, but are not limited to: Firearms and ammunition, including realistic replicas Sharp objects, including knives and scissors Illegal drugs and substances Candles, incense, coffee makers, clothes irons, travel steamers and hot plates (Items that generate heat or produce an open flame. For build your own package guests, apart from the services relating to shipboard services as set out above, what is included will be as per your selection only. Please be advised that if your booking was made prior to 01/07/2021, the final payment is due 57 days prior to the start of your cruise. They will advise you on how this information can be provided or verified. Please note that any amendments for hotels, transfers and flights may result in the loss of the amount that was collected at the time of booking for these additional components. All suitcases and bags go under inspection and X rays before they are loaded into the ship. Where this happens because of your failure to fully comply with such obligations we cannot accept any liability to you or any of your party and we will not pay you any compensation or make any refunds to you or your party in such circumstances and you will be responsible for your own onward/return travel arrangements. Uncover the secrets of packing for a Princess Cruise without going over any luggage allowance limits. Remember to your carry-on bag or backpack with your cruise . The potential dangers and risks associated with these activities may include but are not limited to difficult and dangerous terrain, physical exertion for long periods, extremes of weather including sudden and unexpected changes and evacuation difficulties in the event of injury. Individual staterooms can be booked by married couples whose minimum age is sixteen (proof of marriage is required at time of booking). For details including any cost consequences for making those special arrangements, please email shorexaccess@celebritycruises.com with details of any special requirements. Unless otherwise agreed, the price does not include non-UK departure taxes or airport improvement tax (on some itineraries this will have to be paid locally); shore excursions and personal expenses (for example, onboard drinks, laundry charges, health and beauty treatments, hairdressing, telephone calls, etc. We are not always in a position to confirm the route, service (scheduled or non-scheduled), airline, aircraft type or the airport of destination, which will be used in conjunction with any flight included in your holiday. For all standard cruise only and standard fly/cruise package bookings you make with us, you must pay a non-refundable deposit of 150 per person. eDistribution Support Desk (Travel Agent Automated Booking Tools Support): For password or any other technical assistance with Celebrity Central, Espresso, Airwaves and other automated booking tools, please contact: E-mail: automationuk@celebritycruises.com. The information contained relating to shore excursions on our systems and documentation is correct to the best of our knowledge at the time of issue. The booking transfer fee is 75 per guest which is limited to the first two guests on a booking, therefore any additional guests on the booking will not be charged as well. So, as far as the cruise ship goes, you can pretty much bring as much as you can reasonably carry. Intend to fly from Karachi to Bahrain. You will be required to isolate onboard if you contract, or we suspect that you have contracted, COVID-19. We reserve the right to vary minimum age limits without notice where local laws require or where we deem it desirable or necessary. "Each guest is permitted to carry up to 90kgs of luggage aboard the vessel," explains the Royal . In some ports the ship will anchor offshore and use smaller boats which hold around 100 people (known as tenders) to transport guests to shore. We both agree that any dispute, claim or other matter arising out of or in connection with your contract or your holiday with us will only be dealt with by the Courts of England and Wales. This invoice will show the balance due on your holiday that still has to be paid and also your flight details (where applicable and/or available). Not meeting any special request for any reason will not be a breach of contract. Go to site, Already booked? The minimum drinking age for all alcoholic beverages on Celebrity Cruises ships depends on the location of the ship at the start of the cruise itinerary but can change during the sailing as local laws require. Please tell us about any special needs you may have so we can advise you of the suitability of the selected holiday. We regret we cannot guarantee that ships will call at every advertised port or follow every part of the itinerary. We would also like to store and use your personal details for future marketing purposes, (for example sending you a brochure or details of a promotion). Where we are found to have been negligent this limit is increased to 400,000 SDRs (approximately 379,000). Our procedures may change, and we will inform you of any changes at the time of booking or as soon as possible thereafter. The maximum luggage allowance for guests boarding our ships is 90kg per guest, (with the exception of Celebrity Xpedition Class), however, airlines also impose their own baggage allowance, with which you must also comply, this is usually less than the cruise allowance. If, for any reason, you do not claim against the airline and make a claim for compensation from us, you must, at the time of payment of any compensation to you, make a complete assignment to us of the rights you have against the airline in relation to the claim that gives rise to that compensation payment. If you can prove that the damage, delay or loss was our fault or the fault of the supplier of a service that we agreed to arrange as part of your holiday, we will compensate you for the loss or damage you can prove you have suffered as a result, subject to and in accordance with The Athens Convention. 2023 Celebrity Cruises, Inc. We LOVED it. Celebrity Cruise lines baggage restrictions recommend passengers to bring two units of luggage and one carry-on item while the maximum luggage allowance is 90 kg per guest. 2.3 What should I do if my property is lost, delayed or damaged during my cruise? RCL Cruises Ltd. is a UK registered subsidiary company and UK sales and marketing agent of Royal Caribbean Cruises Ltd. This means we may need to make changes to your sailing and/or what we require of you before and during your sailing with us. For further information about ABTA, the Code of Conduct and the arbitration scheme available to you if you have a complaint, contact ABTA, 30 Park Street, London, SE1 9EQ. Unless specifically agreed by us in writing at the time of booking, we cannot accept any booking that is conditional on a special request being satisfied. It is confusing, but what Carnival is saying is this: 1. You are also strongly advised to take out appropriate and adequate insurance to protect such items. The time limits for notifying any loss, delay or damage, and the maximum amount which will be payable by us or the supplier concerned, are as follows: Any damage or delay, which is apparent, must be notified to ourselves and the supplier of the service concerned (if it is not us) before or, at latest, at the time of departure from the ship or, for other services, whilst using or at the end of using those services. However, luggage must remain within a reasonable limit. Regal Princess. We cannot accept any liability for any damage, loss, expense or other sum(s) of any description (1) which on the basis of the information given to us by you concerning your booking prior to our accepting it, we could not have foreseen you would suffer or incur if we breached our contract with you; or (2) which did not result from any breach of contract or other fault by ourselves or our employees.. Additionally, we cannot accept liability for any business losses. 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